Activities of Quality Dept.

Due to high market competition in the world and especially in Saudi Arabia in food industries, all companies are working hard to improve the quality and image of their products, so as to provide their customers with highly palatable, high quality and safe commodities.

Responsibilities of Quality Dept.

Receiving of raw materials.
It has to be verified that they comply with the company and (SASO) standards, through physical chemical and microbial analysis, so they are very strict in this matter because it might affect the quality of finished good later.

Monitoring acceptability of products during in process to reverse or solve any problem on time.

To verify the quality and safety of finished goods, through physical, chemical and microbiological analysis.

Monitoring of storage conditions (temperature / relative humidity) for raw material store, finished goods store, production and packaging area.

Monitoring of personnel hygiene for those working in production and packaging lines to avoid any cross contamination.

Monitoring of GMP (Good Manufacturing Practice) for machineries and equipment in production and packaging lines, walls, floor and toilets to avoid any contamination.

Monitoring of pests through pest control contractors, and evaluating their service and efficiency then reporting to Quality Manager, this is for clean environment.

Monitoring of transportation vehicles (temperature & hygiene) for dry, chilled and frozen products, For safe deliveries to the customers.

Quality Dept. staff working very hard coordinating with concerned department to establish good system to solve the customer complaints properly and quickly, for customer satisfaction.

F.P.C Factories
   Vegetables Complex
   Pasta Factory
   Breakfast Cereals
   Meat Factory

Each of the factories has its own quality control laboratory, fully equipped and staffed, and able to meet the very stringent demands of producing high quality products.

From 2001 up to now, the company has successfully passed the certification audits of three international quality certificates:
   ISO 9001:2000
   HACCP (Hazard Analysis and Critical Control Point)
   SQF (Safe Quality Foods)

All these certificates are subjected to internal audits, also external audits by the accredited certifying body (SGS).
In addition to that, all these systems also are subjected to governmental monitoring by:
  General administration of environment health (Ministry of Municipality
     and Rural Affairs).
  Combating Commercial Fraud (Ministry of Commerce and Industry).
  Saudi Arabian Standards Organization (SASO).